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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI and budget targets, leading strategic initiatives to optimize delivery performance. This role profoundly impacts operational efficiency in Belgium, working onsite to enhance courier and customer experiences through data-driven decisions. Key Responsibilities: - Manage and optimize network performance metrics, including on-time delivery and order completion rates, to ensure efficient and reliable service outcomes. - Oversee and control the delivery network budget, identifying and implementing cost optimization strategies to enhance financial efficiency per order. - Configure and administer operational settings, such as courier incentives and assignment logic, to optimize network utilization and delivery efficiency.
- Possess 3+ years experience in a data-driven operational role, demonstrating proven success in managing budgets and optimizing financial forecasting functions. - Utilize advanced analytical tools like statistical modeling and network management software to extract actionable insights and drive strategic decisions. - Demonstrate excellent stakeholder management and communication skills, influencing senior leadership and cross-functional teams to achieve organizational goals.
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