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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery hub manager to oversee and optimize network KPIs and budget targets within the Belgium Market, ensuring efficient delivery operations. This role significantly impacts our operational success by identifying and implementing improvements, working from our hub in Belgium in an onsite capacity. Key Responsibilities: - Accountable for network outcomes such as on-time delivery and courier rejections, analyzing performance data to meet defined service level agreements. - Manage budget and identify cost optimization efforts, including cost per order and onboarding, to achieve financial efficiency targets. - Implement and administer operational configurations for courier fees and incentives, ensuring alignment with global best practices and local market needs.
- 3+ years experience with data and analysis tools, demonstrating proficiency in deriving actionable insights from complex datasets for operational improvements. - Proven success in a budget-ownership role, including forecasting functions, with a track record of driving operational targets in a digital-first environment. - Excellent stakeholder management skills, capable of influencing senior stakeholders and driving results in cross-functional teams to achieve business objectives.
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