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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee network KPIs and budget targets, ensuring efficient and optimized delivery operations across the Belgium Market. This role creates significant impact by improving delivery outcomes and cost efficiency onsite in Belgium, driving strategic initiatives and operational excellence. Key Responsibilities: - Drive network outcomes like on-time delivery and courier rejections, leveraging analytical tools to identify trends and implement data-driven improvements. - Manage budget accountability and execute cost optimization efforts, including cost per order and onboarding costs, to achieve financial targets effectively. - Implement and administer operational configurations for courier fees and incentives, ensuring optimal network performance and efficiency with central team support.
- 3+ years experience in data analysis and budget ownership, with a proven track record of driving operational targets in a digital-first environment. - Demonstrated ability to leverage analytical tools for deriving actionable insights and making data-driven decisions to optimize network performance. - Strong stakeholder management and communication skills, influencing senior stakeholders and collaborating effectively to achieve desired business outcomes.
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