Uline is a leading distributor of shipping, packaging, and industrial supplies. Serving businesses across North America, it offers an extensive catalog of over 40,000 products. The company is known for its fast delivery, reliability, and exceptional customer service. Uline operates out of several large distribution centers. It remains family-owned and committed to operational excellence.
The Customer Service Management Trainee position at Uline involves mastering all aspects of customer service management through a hands-on training program. Responsibilities include managing and developing a team of customer service representatives, setting clear goals, evaluating performance, providing feedback, and identifying areas for improvement in department procedures. The position is full-time, on-site, at the [CITY] branch with 24/7 operation and various shifts available. Minimum requirements include a Bachelor’s degree, a strong track record of customer-focused service, teamwork, and attention to detail. Prior leadership/management experience is a plus. The position offers pay from $25 to $30 per hour with significant growth and earning potential, complete health insurance coverage, a 401(k) with a 6% employer match that starts on day one, multiple bonus programs, paid holidays, generous paid time off, a tuition assistance program for professional continuing education, an on-site café, fitness center, and walking paths.
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