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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI & budget targets within the Belgium Market, ensuring efficient and effective delivery operations across teams. This role creates significant impact by optimizing logistics processes and cost efficiencies, directly influencing service quality in Belgium with a focus on day-to-day operational excellence. Key Responsibilities: - Manage end-to-end network outcomes such as on-time delivery and courier rejections, ensuring optimal performance using analytical insights to achieve operational excellence. - Drive cost optimization efforts like cost per order and onboarding costs, managing budget accountability to enhance financial efficiency and network profitability. - Implement and administer operational configurations for courier fees and incentives, collaborating with central teams to ensure optimal network functionality and fairness.
- Bachelor's Degree or equivalent in quantitative field with 3+ years of experience. - 3+ years experience with data and analysis tools, demonstrating advanced skills in statistical and predictive modeling. - Proven strong communication and stakeholder management skills, capable of influencing senior stakeholders to drive results and challenge the status quo effectively.
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