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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Courier operations manager to oversee and optimize the delivery network, ensuring efficiency and meeting key performance indicators across the Belgian market. This role critically impacts operational excellence by identifying and implementing improvements, making a significant difference in network performance and courier experience. Key Responsibilities: - Achieve network KPIs like on-time delivery and courier rejections by analysing performance data, implementing strategic adjustments, and driving operational efficiency. - Manage and optimize delivery network costs, including cost per order and onboarding, by identifying savings opportunities and executing budget-conscious initiatives. - Configure and administer operational settings for courier fees, incentives, and assignment logic to improve network utilization and delivery effectiveness in Israel.
- Possess 3+ years of experience utilizing data and analysis tools to derive actionable insights and inform strategic operational decisions. - Demonstrate proven success in a budget-ownership role, including forecasting functions, to effectively manage and optimize operational expenditures. - Exhibit a strong track record of driving operational targets, ideally within a digital-first environment, focusing on efficiency and performance.
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