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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to be accountable for network KPI and budget targets, investigating issues and implementing improvements across the Belgium market. This role significantly impacts operational efficiency and customer satisfaction in Belgium through strategic insights and data-driven decisions within an onsite capacity. Key Responsibilities: - Manage network performance metrics (e.g., on-time delivery, courier rejections) using analytical tools to ensure optimal operational efficiency and customer satisfaction. - Optimize delivery network costs (e.g., cost per order, onboarding) through budget management and strategic initiatives to enhance financial efficiency and resource allocation. - Analyze complex network data using statistical and predictive models to identify trends, inform strategic decisions, and drive continuous operational improvements.
- 3+ years experience in data analysis and budget management, specifically driving operational targets and cost optimization efforts. - Proficiency with various data and analysis tools, including statistical and predictive modeling, to interpret complex network trends. - Demonstrated strong communication and stakeholder management skills, effectively influencing senior leadership and cross-functional teams.
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