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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI and budget targets, identifying and implementing opportunities for improvement across various operational facets. This role critically impacts network efficiency and cost optimization for the Belgium Market, requiring an onsite presence to lead and support logistics projects. Key Responsibilities: - Manage end-to-end network outcomes for on-time delivery, courier rejections, and undelivered orders, ensuring efficient service delivery across the Belgium market. - Optimize delivery network costs by executing budget accountability and identifying cost-saving efforts, such as cost per order and courier onboarding expenses, to improve financial performance. - Leverage analytical tools to identify segmented, zone-level network trends and insights, making data-driven decisions and recommending changes to enhance operational effectiveness.
- Possess 3+ years of experience in data and analysis tools, demonstrating a strong capability to derive actionable insights and solve complex operational problems. - Prove a track record of success in a budget-ownership role, including forecasting functions, along with driving operational targets within a digital-first environment. - Exhibit excellent stakeholder management skills, influencing key stakeholders and navigating complex environments to drive results and challenge the status quo effectively.
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