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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee and optimize network performance, ensuring efficient delivery operations and achieving key budget targets across the Belgium market. This role directly impacts operational excellence and customer satisfaction by identifying improvements, influencing stakeholders, and leading experiments in Belgium, working in an onsite capacity. Key Responsibilities: - Take end-to-end accountability for network outcomes, including on-time delivery and courier rejections, ensuring efficient service and meeting performance KPIs. - Identify and execute delivery network cost optimization efforts, managing budget accountability to enhance financial efficiency and reduce operational expenditures. - Leverage analytical tools for insights, proposing network experiments and approving changes to drive continuous improvement in delivery operations.
- 3+ years experience with data and analysis tools in a digital-first environment, demonstrating ability to derive actionable insights and drive operational targets. - Proven success in a budget-ownership role, including forecasting functions, with a track record of effective financial management and cost optimization. - Excellent stakeholder management skills, with a proven ability to influence senior stakeholders and drive results in cross-functional areas.
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