Courier in Norwich

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Courier to join our dynamic delivery network and connect customers with their favorite local restaurants. This onsite role in your city offers complete schedule freedom, letting you earn weekly while exploring new neighborhoods on your own terms. Key Responsibilities: - Operate your chosen vehicle (bike/moped/car) to execute 10+ daily deliveries using our real-time routing app, maintaining 95%+ on-time performance while navigating urban areas efficiently. - Verify order accuracy at pickup and use contactless hand-off protocols to ensure 100% customer satisfaction, resolving any immediate delivery issues with our 24/7 rider support team. - Manage your weekly earnings through our courier portal, tracking kilometer-based bonuses and peak-hour incentives to maximize income during high-demand periods like weekends and evenings.

Job benefits

- Earn weekly payments with kilometer-based bonuses averaging £2-£5 extra per hour during peak times (evenings/weekends) and full transparency through our courier earnings dashboard. - Set your own schedule with no minimum hours—work 5-hour weekday shifts or 10-hour weekend blocks, adjusting daily based on personal availability and local demand. - Access free safety training (including e-bike handling) and discounted vehicle maintenance through our partner network, plus seasonal gear upgrades for all-weather delivery.

Job requirements

- No prior experience required—just bring your motivation and ability to navigate urban areas efficiently using your own bike, moped, or car (insurance/registration mandatory). - Use our rider app (compatible with Android 8.0+/iOS 12+) to manage deliveries, track earnings, and access 24/7 support, with basic smartphone troubleshooting skills expected. - Demonstrate problem-solving in real time by handling delivery challenges (e.g., address changes, traffic delays) while maintaining professionalism and a customer-first approach.