La Ligne is a fashion brand built on a timeless belief in the universal appeal of the stripe — always classic, forever chic. Founded as a fresh and unexpected take on an iconic design element, La Ligne celebrates all forms of self-expression, offering a liberating approach to getting dressed where the line serves as a stylish and versatile guide that looks good any way it is worn. At La Ligne, the focus is on creating everyday necessities and the occasional splurge — functional, beautifully crafted clothing designed to be lived in fully, whether eating, dancing, or celebrating. With a firm commitment to quality over speed and longevity over trends, La Ligne creates the kind of clothes that earn a permanent place in the wardrobe, arriving quickly at the doorstep but built to stay for years to come.
We're hiring an Assistant Store Manager to support the Store Manager in overseeing daily operations and ensuring exceptional customer service. This role involves supervising staff, managing client relationships, and maintaining store standards. This position creates impact by driving sales performance, enhancing customer experience, and supporting team development in a new store opening in Montecito, California. The role is hybrid with onsite presence required. Key Responsibilities: - Supervise and coach staff in the absence of the Store Manager to ensure smooth daily operations and adherence to company policies. - Support Store Manager in upholding excellent customer service, tracking KPIs (Conversion, AOV, UPT), and communicating inventory needs to meet business goals. - Develop and retain strong client relationships through customer engagement, clienteling, and organizing in-store events to boost brand loyalty and sales. - Maintain a clean, organized, and visually appealing storefront while ensuring displays and visual areas align with current brand standards. - Resolve customer complaints and concerns promptly to ensure a positive shopping experience and uphold company policies and retail procedures.
- Competitive pay rate of 30-32 USD/hour plus commission based on experience and qualifications. - Hybrid work arrangement with flexibility for onsite and remote tasks as needed. - Opportunities for career growth and professional development within a growing fashion brand.
- 3+ years of retail experience with a focus on leadership and customer relationship management. - Strong aesthetic sensibilities and sense of style, with experience in visual merchandising and store presentation. - Excellent communication, organizational, and problem-solving skills to resolve customer complaints and drive team performance.