La Ligne is a fashion brand built on a timeless belief in the universal appeal of the stripe — always classic, forever chic. Founded as a fresh and unexpected take on an iconic design element, La Ligne celebrates all forms of self-expression, offering a liberating approach to getting dressed where the line serves as a stylish and versatile guide that looks good any way it is worn. At La Ligne, the focus is on creating everyday necessities and the occasional splurge — functional, beautifully crafted clothing designed to be lived in fully, whether eating, dancing, or celebrating. With a firm commitment to quality over speed and longevity over trends, La Ligne creates the kind of clothes that earn a permanent place in the wardrobe, arriving quickly at the doorstep but built to stay for years to come.
We're hiring an Assistant Store Manager to support day-to-day operations and uphold excellent customer service while supervising staff in the manager's absence. This role creates impact by driving sales, maintaining client relationships, and ensuring a positive shopping experience in {Location} with {Work_Mode} availability. Key Responsibilities: - Supervise and coach the sales team to ensure excellent customer service and team development in the absence of the Store Manager. - Support day-to-day store operations, including inventory management, tracking KPIs (Conversion, AOV, UPT), and communicating inventory needs to meet business goals. - Develop and retain strong client relationships through customer engagement, clienteling, and organizing in-store events while maintaining a clean and aesthetically pleasing store environment. - Resolve customer complaints and concerns promptly to ensure satisfaction and enforce company policies and retail procedures. - Ensure all displays, fixtures, and visual areas align with the current visual direction and brand standards.
- Competitive pay rate of $30/hr - $32/hr + Commission based on experience and qualifications, rewarding performance and dedication. - Opportunities for career growth and skill development within a fashion-forward and collaborative retail environment. - Employee discount on La Ligne products, fostering a sense of pride and connection to the brand.
- 3+ years of retail experience with a focus on customer service, team leadership, and operational execution. - Strong aesthetic sensibilities and a keen eye for detail to maintain brand standards and visual merchandising. - Excellent communication and organizational skills with a proven ability to resolve customer complaints and lead a sales team effectively.