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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation for Belgium, fostering global team collaboration. This role enhances delivery services and maximises volume through data-driven excellence, creating significant impact from our Belgium office. Key Responsibilities: - Lead execution of delivery services, optimising costs and balancing performance for partners to achieve operational efficiency and satisfaction. - Establish standards of operational excellence, promoting continuous improvement to enhance delivery quality and achieve strategic business objectives consistently. - Drive courier engagement and collaborate with partner accounts to foster loyalty, expand brand partnerships, and improve overall service delivery insights.
- Experience managing large-scale strategic programs, ideally within a fast-paced delivery or logistics context, driving operational excellence and stakeholder satisfaction. - Proven track record of strong analytical skills with a data-driven approach, simplifying complexity and establishing strategic excellence in competitive landscapes. - Demonstrated collaborative skills to build trust and influence stakeholders, coupled with proactive problem-solving to anticipate challenges and drive solutions effectively.
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