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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation across Belgium, fostering collaboration with global analytics and commercial teams. This role creates impact by enhancing delivery services and maximising volume through data-driven excellence for customers, partners, and couriers in Belgium, onsite. Key Responsibilities: - Lead delivery services execution, driving cost optimisation and balancing performance for all partners to achieve operational efficiency and satisfaction. - Establish operational excellence standards and promote continuous improvement across teams, ensuring high-quality service delivery and process refinement. - Lead courier engagement programs to drive improved insights and loyalty, enhancing their experience and overall delivery network effectiveness.
- Proven experience managing large-scale strategic programs in fast-paced delivery or logistics, achieving significant operational improvements and business growth. - Demonstrated strong collaborative skills to build trust and ensure team commitment, actively working across departments to achieve shared objectives effectively.
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