Restaurant Partner Operations Associate in Waterloo

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Restaurant partner operations associate to drive operational excellence across JET's highest-volume strategic accounts and ensure consistent delivery standards. This role combines strategic relationship management with hands-on problem-solving, partnering with commercial, product, and market teams to deliver results that impact customers in various locations and in an onsite work mode. Key Responsibilities: - Own day-to-day operational relationships with key local brands (e.g., McDonald’s), attend partner QBRs and represent logistics performance and operational improvement plans. - Lead in-market deployment of new technology and features (e.g., NFC), partnering with local commercial and ops teams to drive adoption and efficiency. - Conduct partner visits and run local test-and-learn initiatives to solve partner operational issues using existing operational and communication levers for resolution.

Job benefits

Job requirements

- 3+ years experience in commercial management roles such as strategy, P&L ownership, or finance, focusing on driving operational excellence. - Proven ability to manage complex projects with multiple stakeholders, utilizing strong analytical and financial acumen for business case development. - Excellent verbal and written communication skills to effectively convey complex concepts and strategies to diverse stakeholders and drive alignment.