Partner Operations Associate in Waterloo

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Partner operations associate to drive operational excellence across Just Eat Takeaway.com's highest-volume strategic partners, ensuring consistent delivery standards and leading technology deployments. This role creates impact by combining strategic relationship management with hands-on problem-solving, partnering with commercial, product, and market teams to deliver results that matter to our customers. Key Responsibilities: - Own day-to-day operational relationships with key local brands like McDonald’s, representing logistics performance and operational improvement plans in QBRs. - Lead in-market deployment of new technology and features such as NFC, partnering with local commercial and ops teams to drive adoption and efficiency. - Conduct partner visits and run local test-and-learn initiatives to solve operational issues using existing levers, improving partner satisfaction and delivery.

Job benefits

Job requirements

- Demonstrate comprehensive experience in commercial management roles, including strategy, P&L ownership, or finance, preferably with independent contractor models. - Apply strong analytical skills and financial acumen to develop business cases and prioritize problems, coupled with experience in on-demand delivery operations. - Utilize outstanding verbal and written communication to articulate complex strategies and collaborate effectively with diverse cross-functional stakeholders.