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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Logistics operations lead to spearhead strategic direction and network optimization across the Belgium market, leading a high-performing Logistics team and fostering collaboration with global analytics and commercial teams. This role creates impact by enhancing delivery services and maximizing volume through data-driven excellence in Belgium, operating in an onsite work mode. Key Responsibilities: - Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners by utilizing data-driven insights to achieve efficiency and satisfaction. - Establish standards of operational excellence and promote a culture of continuous improvement across teams, implementing best practices to elevate service quality and team capabilities. - Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes, fostering strong relationships and enhancing courier experience to boost retention.
- Experience managing large-scale strategic programs, ideally within a fast-paced delivery or logistics context, demonstrating capability in complex operational leadership. - Proven track record of establishing strategic excellence and fostering continuous improvement, utilizing data-driven approaches to simplify complexity and create clarity in operations. - Strong collaborative skills to gain trust and help the team stay committed to achieving goals, combined with proactive problem-solving to navigate ambiguity and influence across all organizational levels.
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