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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Logistics operations lead to spearhead strategic direction and network optimization, driving operational excellence across diverse teams in the Belgian market. This role critically impacts service quality and partner satisfaction within the Belgium market, ensuring seamless delivery operations in a hybrid work environment. Key Responsibilities: - Lead execution of delivery services, optimizing costs and balancing performance for all partners by meticulously tracking key operational metrics. - Establish standards of operational excellence, promoting continuous improvement across teams through regular performance reviews and process enhancements. - Drive courier engagement program, utilizing survey insights to improve loyalty and satisfaction, enhancing the overall delivery network efficiency.
- 5+ years experience in managing large-scale strategic programs within fast-paced delivery or logistics contexts, overseeing complex operations. - Possess strong analytical skills with a data-driven approach to simplify complexity, utilizing advanced analytics platforms for clear insights. - Demonstrate strong collaborative skills to gain trust and ensure team commitment, fostering cross-functional cooperation for shared strategic goals.
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