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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Logistics operations lead to strategically direct and optimize the delivery network across the Belgium market, fostering collaboration with global analytics and commercial teams. This role enhances delivery services and maximizes volume through data-driven excellence, ensuring a best-in-class experience for customers, partners, and couriers within Belgium, primarily in an onsite capacity. Key Responsibilities: - Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners to achieve operational efficiency. - Establish standards of operational excellence and promote a culture of continuous improvement across teams to enhance service delivery quality. - Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes, increasing courier satisfaction and retention.
- 5+ years experience managing large-scale strategic programs in fast-paced delivery or logistics context, driving operational success. - Strong analytical skills with a data-driven approach to simplify complexity and create clarity for strategic decision-making and problem-solving. - Proven collaborative skills to gain trust, foster commitment, and influence team members and stakeholders across all organizational levels.
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