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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation across the Belgium market, fostering collaboration across global teams. This role creates impact by enhancing delivery services and maximizing volume through data-driven excellence, prioritizing customer, partner, and courier needs. Key Responsibilities: - Lead execution of delivery services, driving cost optimisation while balancing performance for all partners to achieve operational efficiency and satisfaction. - Establish standards of operational excellence, promoting a culture of continuous improvement across teams to enhance service levels and maximise customer conversion. - Drive a safety and compliance-focused culture, identifying risks and opportunities within the competitive landscape to ensure secure and responsible operations.
- Experience in managing large-scale strategic programs within fast-paced delivery or logistics contexts, demonstrating strategic excellence. - Exhibit strong collaborative skills to gain trust and foster team commitment, enabling effective achievement of shared organizational goals.
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