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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimization, fostering collaboration with global analytics and commercial teams. This role significantly enhances delivery services and maximizes volume through data-driven excellence, impacting Belgium operations in an onsite capacity. Key Responsibilities: - Execute delivery services, driving cost optimisation and balancing performance for all partners through strategic planning and KPI achievement. - Establish operational excellence standards, promoting continuous improvement across teams to enhance service quality and customer satisfaction. - Lead courier engagement, driving improved insights and loyalty by implementing feedback and fostering a collaborative, supportive environment.
- 5+ years experience in managing large-scale strategic programs within fast-paced delivery or logistics environments, demonstrating consistent success. - Utilize advanced analytical tools (e.g., Tableau, SQL) and data-driven methodologies to simplify complex operational challenges and create clear insights. - Exhibit strong collaborative skills, building trust and commitment within teams to achieve shared goals through effective cross-functional communication.
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