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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead the strategic direction and network optimisation across the Belgium market, fostering collaboration with global analytics and commercial teams. This role creates significant impact by enhancing delivery services and maximising volume through data-driven excellence for our operations in Belgium, primarily in an onsite capacity. Key Responsibilities: - Lead the execution of delivery services, driving cost optimisation efforts while diligently balancing overall performance for all partners within the delivery ecosystem. - Align strategic initiatives with country service levels to effectively maximise customer conversion and partner retention rates by continuously aiming for high standards. - Establish robust standards of operational excellence across all delivery processes and actively promote a strong culture of continuous improvement among diverse teams.
- 5+ years experience managing large-scale strategic programs, specifically within a fast-paced delivery or logistics context, to optimize operational networks. - Proven track record of establishing strategic excellence and consistently fostering a culture of continuous improvement across diverse operational teams and complex processes. - Strong collaborative skills demonstrated by an ability to gain trust, influence stakeholders, and ensure team commitment towards achieving ambitious strategic goals effectively.
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