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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation in Belgium, fostering collaboration with global teams. This role creates impact by enhancing delivery services and maximizing volume through data-driven excellence, delivering best experiences in Belgium, onsite. Key Responsibilities: - Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners to ensure efficient and effective operational outcomes. - Establish standards of operational excellence and promote a culture of continuous improvement across teams to elevate service quality and team capabilities. - Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes, enhancing courier satisfaction and operational efficiency.
- Experience managing large-scale strategic programs, ideally within a fast-paced delivery or logistics context, to drive complex operational initiatives. - Proven track record of establishing strategic excellence and fostering continuous improvement culture, utilizing data-driven approaches to simplify complexity. - Strong collaborative skills to gain trust and help the team stay committed to achieving goals, effectively influencing others across all organisational levels.
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