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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead the strategic direction and network optimisation across the Belgium market, fostering collaboration with global analytics and commercial teams to enhance delivery services. This role creates impact by maximizing volume through data-driven excellence and prioritizing customer, partner, and courier needs, ensuring a best-in-class experience in Belgium for an onsite work arrangement. Key Responsibilities: - Lead execution of delivery services, driving cost optimisation while balancing performance for all partners to ensure efficient and high-quality service delivery across the network. - Establish standards of operational excellence, promoting a culture of continuous improvement across teams to enhance efficiency and maintain high service quality continuously. - Drive a safety and compliance-focused culture, identifying risks and opportunities within the competitive landscape to ensure secure and lawful operations and maintain market advantage.
- X+ years experience managing large-scale strategic programs within a fast-paced delivery or logistics context, demonstrating a proven track record of strategic excellence. - Proficiency in data analysis tools like SQL/Python and digital operational platforms, with strong analytical skills to simplify complexity and create clarity. - Strong collaborative skills to gain trust and help the team stay committed to achieving goals, alongside proactive problem-solving to navigate ambiguity effectively.
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