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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation for Belgium, collaborating with global analytics and commercial teams. This role enhances delivery services and maximises volume through data-driven excellence, impacting Belgium's operations primarily onsite. Key Responsibilities: - Optimize delivery service execution, utilizing performance metrics to drive cost reductions while maintaining high service levels for all partners. - Implement operational excellence standards, promoting a culture of continuous improvement through team training and process refinement to enhance overall efficiency. - Develop courier engagement initiatives, leveraging feedback and loyalty programs to generate improved insights and strengthen courier relationships.
- 5+ years experience in managing large-scale strategic programs, demonstrating leadership within fast-paced delivery or logistics operations. - Exhibit strong collaborative skills, fostering trust and commitment within teams to successfully achieve shared organizational objectives.
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