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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation within the Belgium market, fostering collaboration with global analytics and commercial teams. This role significantly impacts delivery services and maximises volume through data-driven excellence, ensuring a best-in-class experience for customers, partners, and couriers, operating onsite in Belgium. Key Responsibilities: - Drive cost optimization across delivery services by meticulously balancing performance metrics for all partners to enhance operational efficiency. - Align country service levels with strategic objectives to maximize customer conversion and partner retention through ambitious goal setting. - Establish and enforce rigorous standards of operational excellence, promoting a culture of continuous improvement across all teams to elevate service quality.
- 8+ years experience in managing large-scale strategic programs within the fast-paced delivery or logistics industry. - Proficient with data analytics tools and methodologies to simplify complex information and ensure clear, actionable insights. - Demonstrated collaborative skills, effectively building trust and commitment among teams to consistently achieve strategic objectives.
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