Key Account Operations Associate in Waterloo

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key Account Operations Associate to drive operational excellence across high-volume partners, ensuring seamless delivery experiences for strategic accounts. This role impacts partner success by optimizing logistics and technology, with onsite presence and hybrid work enabling impactful local initiatives. Key Responsibilities: - Manages operational relationships with key local brands like McDonald's, attending QBRs to present logistics performance and improvement strategies. - Partners with market account management teams to analyze logistics data, ensuring timely escalations are resolved and commercial goals align operationally. - Conducts partner site visits and implements local test-and-learn initiatives, utilizing existing operational and communication tools to resolve issues effectively.

Job benefits

Job requirements

- Possess experience in commercial management, with proven ability in strategy development, P&L oversight, or financial analysis. - Demonstrate strong analytical skills and financial acumen, utilizing tools to develop business cases, compare options, and prioritize solutions. - Exhibit outstanding verbal and written communication, collaborating effectively with cross-functional teams to influence stakeholders and achieve shared goals.