Key Account Operations Associate in Tervuren

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key account operations associate to drive operational excellence for our highest-volume partners, ensuring they meet delivery standards and leading technology deployments. This role profoundly impacts customer satisfaction by optimizing logistics, conducting partner visits in local markets, and operating onsite to resolve critical issues effectively. Key Responsibilities: - Manages daily operational relationships with key local brands, attending QBRs to present logistics performance, guiding crucial operational improvement plans. - Collaborates with market account management to enhance logistics performance, managing escalations, ensuring commercial teams achieve operational alignment. - Leads in-market deployment of new technology, partnering with local commercial and ops teams to drive adoption rates and enhance overall partner capabilities.

Job benefits

Job requirements

- Requires 5+ years experience in commercial management, e.g. strategy or P&L ownership, demonstrating strong financial acumen for business cases. - Leads complex projects with diverse stakeholders, using analytical skills to prioritize key problems and develop effective, actionable solutions. - Exceptional communication (verbal/written) for complex concepts, demonstrating strong ability to collaborate and influence diverse teams effectively.