Key Account Operations Associate in Rixensart

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key account operations associate to drive operational excellence across JET's highest-volume partners, ensuring consistent delivery standards and leading technology deployments. This role creates impact by combining strategic relationship management with hands-on problem-solving, partnering with commercial, product and market teams to deliver results for customers in an onsite work mode. Key Responsibilities: - Own day-to-day operational relationships with key local brands like McDonald's, attending partner QBRs to represent logistics performance and drive improvement plans for enhanced efficiency. - Lead in-market deployment of new technology and features such as NFC, partnering with local commercial and operations teams to achieve high adoption rates and improve service delivery. - Surface local delivery issues, CS patterns, and competitive insights to global teams, informing business cases and product prioritization to enhance overall platform functionality and user satisfaction.

Job benefits

Job requirements

- 3+ years experience in commercial management, strategy, P&L ownership, or finance within a dynamic industry, demonstrating leadership and strategic execution. - Direct experience with independent contractor models and exposure to on-demand delivery or supply chain operations, utilizing platforms for operational oversight. - Strong communication and collaboration skills to effectively influence cross-functional teams and stakeholders, driving alignment on complex projects and strategic goals.