Key Account Operations Associate in Ostend

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key account operations associate to drive operational excellence for JET's highest-volume strategic partners, ensuring consistent delivery standards and leading technology deployments. This role significantly impacts customer satisfaction and partner success through strategic relationship management and problem-solving, operating in a hybrid mode. Key Responsibilities: - Manage daily operational relationships with key local brands like McDonald's, representing logistics performance and driving operational improvement plans effectively. - Lead in-market deployment of new technologies and features such as NFC, partnering with local commercial and ops teams to significantly boost adoption. - Analyze local delivery issues, CS patterns, and competitive insights to global teams, informing crucial business cases, standards, and product prioritization.

Job benefits

Job requirements

- 3+ years experience in a commercial management role, such as strategy, P&L ownership, or finance, demonstrating strong business acumen and strategic problem-solving. - Direct experience with independent contractor models or significant background in on-demand delivery/supply chain operations, leveraging specific logistics tools. - Exhibit outstanding verbal and written communication skills to effectively convey complex concepts and strategies to diverse stakeholders across all organizational levels.