Key Account Operations Associate in Mons

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key account operations associate to drive operational excellence across Just Eat Takeaway.com's highest-volume partners, ensuring strategic alignment and efficient delivery standards. This role creates significant impact by optimizing logistics performance and deploying new technologies, specifically at key partner locations, ensuring a hybrid work mode that combines strategic oversight with hands-on problem-solving. Key Responsibilities: - Own day-to-day operational relationships with key local brands like McDonald’s, representing logistics performance at partner QBRs and addressing improvement plans. - Partner with market account management teams to enhance understanding of logistics performance, ensuring escalations are managed and commercial teams achieve operational alignment. - Lead in-market deployment of new technology and features such as NFC, collaborating with local commercial and operations teams to drive adoption and resolve operational issues.

Job benefits

- Annual bonus eligibility up to 10% based on individual and company performance, alongside a comprehensive private health insurance plan covering primary care, specialists, and dental. - Work-life balance encouraged with options for flexible working hours, a minimum of 25 days paid time off annually, and a dedicated mental well-being support program. - Extensive professional development opportunities including a €1,500 annual budget for external courses, access to LinkedIn Learning, and a mentorship program for career advancement.

Job requirements

- 0+ years experience in commercial management, such as strategy, P&L ownership, or finance, demonstrating leadership in key business areas. - Outstanding verbal and written communication skills, with proven ability to collaborate and influence diverse stakeholders to achieve common goals. - Ability to translate high-level visions into tactical plans, not afraid to immerse oneself in technical aspects to solve network challenges effectively.