Key Account Operations Associate in Machelen

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key account operations associate to drive operational excellence across JET's highest-volume partners, focusing on strategic accounts and ensuring consistent delivery standards. This role creates impact by combining strategic relationship management with hands-on problem-solving, partnering with commercial, product, and market teams in a hybrid capacity. Key Responsibilities: - Owns day-to-day operational relationships with key local brands, attends partner QBRs, and represents logistics performance with improvement plans to enhance efficiency. - Leads in-market deployment of new technology and features like NFC, partnering with local commercial and ops teams to drive adoption and measure success metrics. - Surfaces local delivery issues, CS patterns, and competitive insights to global teams, informing business cases and product prioritisation for service innovation.

Job benefits

Job requirements

- 3+ years experience in commercial management roles, focusing on strategic account development, P&L ownership, or financial analysis to drive business growth. - Proven ability to manage complex projects involving multiple stakeholders, leveraging analytical skills for effective problem-solving and recommendation development. - Exceptional communication and collaboration skills to effectively influence cross-functional teams and global stakeholders, ensuring strategic alignment and goal achievement.