Key Account Operations Associate in Liege

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key account operations associate to drive operational excellence for strategic partners, ensuring consistent delivery standards and leading technology deployments. This role combines strategic relationship management with hands-on problem-solving, partnering across commercial, product, and market teams to deliver crucial customer results. Key Responsibilities: - Own day-to-day operational relationships with key local brands like McDonald’s, representing logistics performance and operational improvement plans in partner QBRs to enhance strategic partnerships. - Lead in-market deployment of new technology and features such as NFC, collaborating with local commercial and operations teams to drive adoption and ensure seamless integration. - Conduct partner visits and execute local test-and-learn initiatives to resolve operational issues using existing operational and communication levers, improving partner satisfaction.

Job benefits

Job requirements

- 5+ years experience in commercial management (strategy, P&L, finance), ideally with direct exposure to independent contractor models or on-demand delivery/supply chain. - Proven ability to manage complex projects with diverse global stakeholders, translating strategic visions into tactical plans for effective execution. - Outstanding verbal and written communication skills to articulate complex concepts and strategies, fostering collaboration and influencing cross-functional teams.