Just Eat Takeaway

Key Account Operations Associate in Lasne


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About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key account operations associate to drive operational excellence across Just Eat Takeaway.com's highest-volume partners, ensuring seamless integration with commercial and product teams. This role enhances delivery standards and deploys new technologies, significantly impacting partner performance and customer satisfaction directly on-site in market locations. Key Responsibilities: - Manage day-to-day operational relationships with key local brands like McDonald's, presenting logistics performance and improvement plans at partner QBRs. - Lead in-market deployment of new technologies and features, such as NFC, collaborating with local commercial teams to drive widespread adoption and efficiency. - Analyze local delivery issues, customer service patterns, and competitive insights, informing global teams to shape business cases and product prioritization.

Job benefits

Job requirements

- Experience in a commercial management role, such as strategy, P&L ownership, or finance, to drive business growth and achieve financial objectives. - Direct experience managing independent contractor models or within on-demand delivery/supply chain to optimize logistics and operational efficiency. - Strong verbal and written communication skills to articulate complex concepts and collaborate effectively with diverse stakeholders across global teams.

Education

  • Food Science & Technology
  • Supply Chain Management & Logistics
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Onsite | Belgium, Lasne

Full-time

English

0-2 years