Key Account Operations Associate in Antwerpen

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Key account operations associate to drive operational excellence across Just Eat Takeaway.com's highest-volume strategic partners, ensuring consistent delivery standards and leading key initiatives. This role combines strategic relationship management with hands-on problem-solving, creating significant impact by partnering with commercial, product, and market teams in an onsite work mode. Key Responsibilities: - Manage day-to-day operational relationships with key local brands like McDonald's, attending QBRs and presenting logistics performance to drive improvement plans and partner satisfaction. - Lead in-market deployment of new technology and features such as NFC, collaborating with local commercial and operations teams to ensure successful adoption and enhanced service delivery. - Analyze local delivery issues, customer service patterns, and competitive insights to inform global teams, shaping business cases and product prioritization for strategic improvements.

Job benefits

Job requirements

- Experience in a commercial management role, e.g., strategy, P&L ownership, finance, demonstrating leadership in business operations. - Proven ability to lead technology deployments and utilize operational levers to solve partner issues, driving efficiency and adoption of new systems. - Outstanding verbal and written communication skills to effectively convey complex strategies to diverse stakeholders, fostering alignment and understanding across teams.