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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimization in Belgium, fostering collaboration with global analytics and commercial teams. This role enhances delivery services and maximizes volume through data-driven excellence, ensuring a best-in-class experience for customers in Belgium, onsite. Key Responsibilities: - Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners. - Establish standards of operational excellence and promote a culture of continuous improvement across teams to enhance service delivery. - Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes, fostering strong community relationships.
- 8+ years experience in managing large-scale strategic programs within a fast-paced delivery or logistics context, driving significant operational improvements. - Demonstrate strong collaborative skills to gain trust and align teams, ensuring commitment towards achieving shared strategic goals and operational excellence.
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