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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead the strategic direction and network optimisation across the Belgium market, fostering collaboration within a high-performing Logistics team. This role creates impact by enhancing delivery services and maximising volume through data-driven excellence, ensuring a best-in-class experience for customers, partners, and couriers in Belgium (onsite). Key Responsibilities: - Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners to achieve operational efficiency. - Establish standards of operational excellence and promote a culture of continuous improvement across teams to enhance service quality. - Lead our courier engagement program to drive improved insights and loyalty by understanding their needs and fostering better relationships.
- 8+ years experience in managing large-scale strategic programs within delivery or logistics, demonstrating core responsibility in program execution. - Strong collaborative skills, demonstrating an ability to influence and manage perceptions across all organizational levels to foster team commitment. - Proactive problem-solving skills to anticipate challenges and develop strategic mitigation plans, ensuring impactful project delivery.
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