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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimization across Belgium, fostering collaboration with global analytics and commercial teams. This role drives service enhancement and volume maximization through data-driven excellence onsite in Belgium, ensuring premium experiences for customers, partners, and couriers. Key Responsibilities: - Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners to achieve financial efficiency. - Establish standards of operational excellence and promote a culture of continuous improvement across teams to enhance overall service quality. - Identify and track business risks while defining mitigation plans and assigning appropriate resources to ensure operational continuity and success.
- Experience managing large-scale strategic programs, ideally within a fast-paced delivery or logistics context, demonstrating capability in complex operations. - Proven track record of establishing strategic excellence and fostering continuous improvement in digital-first environments using data-driven approaches. - Strong collaborative skills to gain trust and keep teams committed, combined with proactive problem-solving to think ahead and see the big picture.
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