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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation across the Belgium market, collaborating with global analytics and commercial teams. This role drives impact by enhancing delivery services and maximising volume through data-driven excellence, ensuring a best-in-class experience for all stakeholders in Belgium, onsite. Key Responsibilities: - Lead execution of comprehensive delivery services, driving crucial cost optimisation while balancing performance for all partners within the regional network. - Establish stringent standards of operational excellence, promoting a robust culture of continuous improvement across various cross-functional teams and initiatives. - Spearhead the courier engagement program to cultivate improved insights and foster strong loyalty, directly impacting service quality and retention metrics.
- Demonstrate extensive experience managing large-scale strategic programs, specifically within a dynamic, fast-paced delivery or complex logistics context. - Possess strong analytical skills paired with a data-driven approach, proficiently simplifying complexity and generating clarity for informed decision-making. - Exhibit a proven track record of successfully driving ambitious operational targets and effectively managing significant budgets within a digital-first environment.
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