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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation across Belgium, managing a high-performing Logistics team and collaborating with global analytics. This role drives impact by enhancing delivery services and maximising volume through data-driven excellence, ensuring a premium experience for all stakeholders onsite in Belgium. Key Responsibilities: - Lead the execution of delivery services, optimizing costs and balancing performance for all partners to achieve operational efficiency and satisfaction. - Establish operational excellence standards, promoting continuous improvement to enhance team performance and delivery service quality consistently. - Lead the courier engagement program, driving improved insights and loyalty through empathetic understanding to enhance courier satisfaction and service.
- 5+ years experience managing large-scale strategic programs, ideally within fast-paced delivery or logistics, demonstrating leadership in complex operational environments. - Demonstrate strong collaborative skills to build trust and gain team commitment, fostering a cohesive environment for achieving shared goals and driving success. - Possess strong analytical and proactive problem-solving skills, utilizing a data-driven approach to simplify complexity and anticipate challenges effectively.
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