Head Of Delivery in Forest

About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Head of Delivery to strategically direct and optimise our network across the Belgium market, leading a high-performing Logistics team and fostering global collaboration. This role drives impact by enhancing services and maximising volume through data-driven excellence for onsite operations in Belgium. Key Responsibilities: - Lead execution of delivery services, driving cost optimisation while balancing performance and ensuring partner satisfaction across all operational metrics. - Establish standards of operational excellence, promoting a culture of continuous improvement through data analysis and team training initiatives. - Lead courier engagement programs, leveraging insights to improve loyalty and satisfaction, directly impacting service quality and retention rates.

Job benefits

Job requirements

- Experience managing large-scale strategic programs in delivery or logistics, demonstrating proven leadership in complex operational environments. - Proven track record in establishing strategic excellence and fostering continuous improvement using data analysis tools and process optimisation techniques. - Strong collaborative skills essential for gaining trust and ensuring team commitment, enabling successful cross-functional project delivery and goal achievement.