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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimization across the Belgium market, fostering collaboration within a high-performing Logistics team and global teams. This role creates significant impact by enhancing delivery services and maximizing volume through data-driven excellence, prioritizing stakeholders in Belgium in an onsite work environment. Key Responsibilities: - Direct delivery service execution, utilizing precise cost optimization metrics to balance performance, ensuring efficient operations and high satisfaction for partners. - Align operations to country service level agreements, leveraging customer conversion data to maximize acquisition and enhance partner retention rates. - Establish rigorous operational excellence standards, promoting continuous improvement through audits, driving consistent high-quality service delivery across teams.
- Salary increments up to 10% per year, based on performance review. - Annual wellness program including gym membership (up to 500 EUR/year) and mental health support. - Learning and development budget of 1000 EUR annually for professional courses and conferences.
- 5+ years of experience managing large-scale strategic programs within fast-paced delivery or logistics contexts.
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