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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimisation in Belgium, collaborating across logistics, global analytics, and commercial teams. This role enhances delivery services and maximises volume via data-driven excellence, ensuring superior stakeholder experience in Belgium, working onsite. Key Responsibilities: - Lead delivery service execution, optimizing costs using performance metrics to ensure efficient operations and balanced outcomes for all partners. - Align operations with country service levels, leveraging performance targets to maximize customer conversion and foster strong partner retention and loyalty. - Establish rigorous standards of operational excellence, promoting continuous improvement initiatives and utilizing KPIs to enhance overall delivery process efficiency.
- Manage large-scale strategic programs within fast-paced logistics, optimizing operations and ensuring efficient service delivery. - Apply strong analytical skills with data-driven approaches to simplify complexity, create clarity, and inform strategic decision-making. - Demonstrate strong collaborative skills to build trust, align team efforts, and ensure commitment towards achieving organizational goals and targets.
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